FREQUENTLY ASKED QUESTIONS
Answers About Pergolas, Screens, and Your Project.
Planning a custom outdoor space comes with questions. Find answers about Prestige Pergolas products, design, installation, options, service areas, and getting started.
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Pergola Questions, Answered.
Jump to the topic you need, or browse the full page for answers about products, design, installation, options, service areas, and getting started.
MOTORIZED PERGOLAS
Questions About Motorized Louvered Pergolas?
Start with the basics about how the system works, what it is made from, and how the louvers help you control the outdoor environment.
What is a motorized louvered pergola?
A motorized louvered pergola uses adjustable roof louvers that can open, close, or be positioned between those points to help control sunlight, shade, airflow, and changing outdoor conditions.
How far do the louvers open?
Prestige Pergolas’ proprietary louver design can open up to 150 degrees, giving you flexibility to adjust the amount of sun, shade, and airflow beneath the structure.
What are Prestige pergolas made from?
Prestige pergolas use heavy-duty extruded aluminum, thicker louver construction, sealed stainless bearings, integrated gutters, and weather-resistant components.
Where does rainwater go when the louvers are closed?
The pergola incorporates integrated gutters to help manage water when the louvered roof is closed.
DESIGN & INSTALLATION
Questions About Custom Pergola Design & Installation?
Every project starts with the property, the way the space will be used, and the details that need to come together before installation.
Are Prestige pergolas custom designed?
Yes. Each pergola is planned around the property, available space, architecture, and how you want to use the outdoor area.
Can you design around an existing patio, pool, or outdoor kitchen?
Yes. Existing outdoor features can be considered during the design process, including patios, decks, pools, outdoor kitchens, views, and traffic patterns.
What happens during the design process?
The process begins with a consultation about the property, project goals, and how you want to use the space. From there, details such as size, placement, louver orientation, and desired features can be planned.
Do you provide professional installation?
Prestige Pergolas provides project and installation coordination based on the design, location, and requirements of the project.
OPTIONS & ACCESSORIES
Questions About Pergola Options & Accessories?
Lighting, airflow, heating, and controls can all influence how comfortable and useful the finished outdoor space feels.
What options can be added to a pergola?
Available features can include integrated lighting, ceiling fans, outdoor heating, and compatible control options.
When should I decide on accessories?
Ideally during the design phase. Planning features early makes it easier to coordinate their locations and supporting requirements with the overall pergola design.
Can outdoor heating be incorporated?
Yes. Outdoor heating options such as Bromic radiant heaters can be considered as part of the covered outdoor environment, depending on the selected equipment and project requirements.
Are smart controls available?
Depending on the selected equipment and controls, options can include app-based operation, zoning, scheduling, and compatible automation integrations.
MOTORIZED OUTDOOR SCREENS
Questions About Motorized Outdoor Screens?
Motorized screens can add another layer of comfort and control around covered outdoor spaces.
Does Prestige Pergolas offer motorized outdoor screens?
Yes. Prestige Pergolas offers MagnaTrack motorized outdoor screens for outdoor spaces.
Where can motorized screens be used?
Applications can include patios, pergolas, covered outdoor areas, garages, and other spaces where additional shade, privacy, or insect protection is desired.
Can motorized screens be incorporated with a pergola?
Yes. Screens can be planned alongside a pergola to create greater control around the sides of the outdoor space.
Do outdoor screens have their own product page?
Yes. Visit the Motorized Outdoor Screens page for more details about MagnaTrack screens, applications, and available solutions.
COMMERCIAL PERGOLAS
Questions About Commercial Pergola Projects?
Prestige works with commercial outdoor environments as well as residential spaces.
Does Prestige Pergolas work on commercial projects?
Yes. Prestige serves both residential and commercial projects.
What types of commercial properties can use motorized pergolas?
Applications can include restaurants, resorts, wineries, multifamily communities, hospitality properties, shared amenity areas, and other outdoor commercial environments.
Can commercial pergolas include lighting, heating, and other options?
Those features can be considered during project design depending on the property, intended use, and selected equipment.
Can commercial projects be located outside Missouri?
Yes. Prestige Pergolas serves commercial projects across the United States.
SERVICE AREAS & GETTING STARTED
Questions About Service Areas, Quotes, and Next Steps?
Prestige Pergolas serves projects across the United States and manufactures its pergola systems in Osage Beach, Missouri.
Where does Prestige Pergolas provide service?
Prestige Pergolas serves residential and commercial projects across the United States and manufactures its pergola systems in Osage Beach, Missouri.
Are Prestige pergolas manufactured in Missouri?
Yes. Prestige Pergolas manufactures its motorized louvered pergolas in Osage Beach, Missouri.
How do I know if Prestige can work on my project?
Send Prestige your project location and information about the outdoor space. The team can discuss the project requirements and appropriate approach for your location.
How do I get a quote?
Start with the Get a Quote form and provide the project location along with any available information about the space and what you want to accomplish.
Is the consultation and quote free?
Yes. The consultation and quote are free.
What information is helpful when requesting a quote?
Project location, photos, approximate dimensions, existing outdoor features, and a description of how you want to use the space can all help start the conversation.
STILL HAVE A QUESTION?
Let’s Talk About Your Outdoor Space.
Tell us about your property, your location, and what you want your outdoor space to do. We’ll help you determine the right next step.