Terms of Service
Agreement to Terms
Acceptance of These Terms
By using the Prestige Pergolas website or opting in to receive SMS or email communications from Prestige Pergolas, you agree to these Terms of Service.
SMS Communications
Message Frequency and Types
If you opt in to SMS communications, you may receive up to 10 messages per month. Message frequency may vary.
Messages may include:
- Consultation and appointment confirmations
- Scheduling reminders
- Quote and estimate communications
- Design, project, manufacturing, or installation updates
- Customer service communications
- Product and company announcements
- Promotional offers
- Other information you have requested or agreed to receive
SMS Consent
Consent to Receive Text Messages
By providing your mobile phone number and affirmatively opting in to SMS communications, you consent to receive text messages from Prestige Pergolas at the mobile number you provide.
Consent to receive marketing text messages is not a condition of purchasing goods or services from Prestige Pergolas.
Opt-In Methods
How You May Subscribe
You may opt in to communications by:
- Submitting your contact information through our website or online forms
- Requesting a quote, consultation, design information, or service
- Providing your contact information directly to a Prestige Pergolas representative
- Texting a designated keyword when that option is available
- Providing other affirmative consent to receive communications
Opt-Out Methods
SMS Opt-Out
You may stop receiving SMS messages at any time by replying STOP to a Prestige Pergolas text message.
After submitting an opt-out request, you may receive a final confirmation message indicating that you have been unsubscribed.
Email Opt-Out
You may unsubscribe from promotional email communications at any time by clicking the Unsubscribe link included in the email.
Help and Support
Getting Assistance
For assistance with SMS communications, reply HELP to a text message when available or contact Prestige Pergolas at 573-216-8555 or sclorne@gmail.com.
Message and Data Rates
Carrier Charges
Message and data rates may apply according to your wireless carrier and mobile plan. Prestige Pergolas is not responsible for charges imposed by your mobile carrier.
Carrier and Service Availability
Delivery Limitations
SMS and email delivery may be affected by wireless carrier availability, internet connectivity, spam filtering, technical problems, or other circumstances outside the reasonable control of Prestige Pergolas.
We do not guarantee that every communication will be delivered or received.
User Responsibilities
Your Responsibilities
You agree to:
- Provide accurate and current contact information
- Only provide mobile phone numbers and email addresses that you own or are authorized to use
- Notify us or opt out if your mobile phone number changes or is reassigned
- Use our website and communication services only for lawful purposes
- Refrain from misusing our SMS, email, or other communication services
Email Communications
Newsletters and Promotional Emails
If you subscribe to Prestige Pergolas email communications, you may receive newsletters, project inspiration, product information, company announcements, educational resources, service updates, and promotional communications.
You may unsubscribe from promotional email communications at any time.
Third-Party Services
External Platforms
Prestige Pergolas may use third-party service providers for SMS messaging, email delivery, customer relationship management, scheduling, website services, analytics, advertising, or other functionality.
Your use of third-party websites, applications, or services may also be subject to those providers’ own terms and privacy policies.
Updates to These Terms
Changes to the Terms
Prestige Pergolas may update these Terms of Service periodically. The most current version will be available on our website.
Continued use of applicable services after changes become effective constitutes acceptance of the updated terms.
Governing Law
Missouri Law
These Terms of Service are governed by the laws of the State of Missouri. Any disputes will be handled in accordance with applicable Missouri law.
Contact Information
Prestige Pergolas
Phone: 573-216-8555
Email: sclorne@gmail.com